📞 How to Contact Vietnam Immigration for eVisa (And What to Do If You Get No Response) [Updated 2025]

• ›  ⏳ Why Is My Vietnam eVisa Taking So Long? Here’s What You Should Know [Update 2025]
• ›  [Updated 2025] Vietnam E-Visa Application Stuck “In Processing” Status, What Should I Do?

💬 Feeling Stuck Waiting for Your Vietnam eVisa?

You’ve submitted your application, paid the fee, and checked your email dozens of times — but your Vietnam eVisa is still pending. We understand how stressful this can be, especially when your departure date is approaching and there’s no way to check what’s going on.

So, how can you contact Vietnam Immigration for help? Let’s be upfront: you can’t — at least not directly. But don’t panic — you still have options, and we’re here to guide you.

❗ The Reality: No Direct Support From Immigration

Unfortunately, the Vietnam Immigration Department does not offer direct customer support for eVisa inquiries. There’s:

• No hotline to call
• No official support email
• No live chat function

This lack of communication can be incredibly frustrating — but it’s a known issue that many travelers face. That’s why it’s important to take action through alternative and more responsive channels.

🔍 First: Check Your Application Status

Before taking any other steps, be sure to check the official status of your application at the government portal: 🌐 https://thithucdientu.gov.vn/e-visa/search

You’ll need:

• Your application (registration) code
• The email address used during registration
• Your date of birth

⚠️ If your application has been pending for more than 3 business days, or if you haven’t received any confirmation email, it’s time to get support elsewhere.

🤝 Let Us Help You – Fast, Friendly, and Professional

At Vietnam-eVisa.com, we’ve helped thousands of travelers resolve issues just like yours. Whether your application is stuck, missing, or delayed — our team is here to assist you with compassion and urgency.

📩 Email us at: info@vietnam-evisa.com
💬 WhatsApp / WeChat: (Scan the QR code below)

We offer real human support — not bots, not automated replies. Just visa experts who understand how important your trip is.

⚡ Need an Urgent Visa? We’ve Got You Covered

If you’re traveling soon and can’t afford to wait, we provide a fast-track eVisa service designed to get your approval in time:

• Processing within 4–8 working hours, or super urgent service within 2 working hours
• Step-by-step guidance from our visa specialists
• Trusted by thousands of travelers around the world

👉 Apply now for urgent assistance and travel with peace of mind.

🧳 Final Words

Yes, it’s frustrating that the official system doesn’t offer a direct way to get help. But that doesn’t mean you’re out of options.

Let us step in and support you through this process. Whether you need an update, a fix, or a fast solution — we’re here to make sure your trip to Vietnam goes smoothly.